Terms of service
Terms of Service — Torngat Treasures
Last updated: July 1, 2026
These Terms of Service (“Terms”) govern your use of the Torngat Treasures website and services. By accessing or purchasing from our store, you agree to these Terms.
1. Overview
Torngat Treasures operates this website and online store, offering handmade, small-batch, and curated products including jewelry, natural body care, and cultural crafts.
We reserve the right to update or modify these Terms at any time. Continued use of the website means you accept any changes.
2. Eligibility
By using this site, you confirm that:
- You are the age of majority in your jurisdiction, or have permission from a parent/guardian
- You are legally able to enter into a binding contract
3. Products & Handmade Nature
Many items are:
- Handmade
- Small batch
- One-of-a-kind or limited edition
As a result:
- Slight variations in color, texture, and design are normal
- No two handmade items are exactly identical
- Product photos are representative, not exact replicas
These variations are not considered defects.
4. Pricing & Availability
We reserve the right to:
- Change prices at any time without notice
- Modify or discontinue products without notice
- Limit quantities per order or customer
We are not responsible for errors in pricing or product descriptions, but will correct them when identified.
5. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorized to use the payment method provided
- We may refuse or cancel orders at our discretion (including suspected fraud or misuse)
Payments are processed securely through third-party providers (e.g., Shopify Payments, PayPal).
6. Shipping & Delivery
We are not responsible for:
- Delays caused by postal services or customs
- Lost, stolen, or misdelivered packages after shipment
- Incorrect addresses entered at checkout
Once an order has been shipped, responsibility transfers to the carrier.
7. Refunds & Returns
All sales are final unless otherwise stated in our Refund Policy.
We do not offer refunds or returns for change of mind. Exceptions may apply only in cases of damaged or incorrect items, as outlined in our Refund Policy.
8. Intellectual Property
All content on this site—including:
- Product designs
- Branding
- Images
- Text
- Logos
- Product names
belongs to Torngat Treasures unless otherwise stated.
You may not copy, reproduce, or use our content without written permission.
9. User Conduct
You agree not to:
- Use the site for illegal or harmful purposes
- Attempt to hack, disrupt, or interfere with website operations
- Copy or scrape content for commercial use without permission
10. Third-Party Services
We use third-party providers such as Shopify, payment processors, and shipping carriers.
We are not responsible for the actions, policies, or failures of third-party services.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for misuse of products
- We do not guarantee uninterrupted or error-free website access
All products are used at the customer’s own discretion and responsibility.
12. Product Use Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Customers are responsible for:
- Checking ingredients
- Testing for allergies or sensitivities
- Using products as intended
We are not liable for reactions or misuse.
13. Privacy
Your personal information is handled according to our Privacy Policy.
14. Governing Law
These Terms are governed by the laws of Alberta, Canada.
15. Contact Information
Questions about these Terms can be directed to:
Torngat Treasures
Email: info@torngattreasures.com
Calgary, Alberta